A Refreshing Managed Services Solution

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Our Mission

Our mission is to reinvent the IT managed services landscape by providing personalized IT solutions that organizations across industries can trust. We use our expertise and passion for people to simplify our customers’ lives and deliver tangible results — so they can focus on what matters most.

Our Origin Story

Since that time, we’ve been busy closing the pervasive IT managed services support gap, and enabling organizations to get to the next level. 4 Many don’t have the basichardware, systems, computers,and know-how required to keeppace with their industry peersand evolve. As a firm believer inproviding customers with a fullrange of IT services and meetingall of their end-to-end needs,Gopi launched Riverstrong. 3 2 Having transformed hundreds ofcompanies over the years, Gopinoticed a common theme:many don’t know where to start.While numerous organizations want to sharpen their competitive edgeusing state-of-the-art software, theylack the resources required to taketheir very first steps and usesubpar equipment. Our journey begins with our CEO,Gopi Ramineni, and his passionatedrive to revolutionize organizationsusing the latest technologicaladvancements. In 2008, he foundedour parent company, Gerent, whichbrings the magic of customerrelationship management tobusinesses around the world. 1

Our Origin Story

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  1. Our journey begins with our CEO, Gopi Ramineni, and his passionate drive to revolutionize organizations using the latest technological advancements. In 2008, he founded our parent company, Gerent, which brings the magic of customerrelationship management to businesses around the world.
  2. Having transformed hundreds of companies over the years, Gopi noticed a common theme: many don’t know where to start. While numerous organizations want to sharpen their competitive edge using state-of-the-art software, they lack the resources required to take their very first steps and use subpar equipment.
  3. Many don’t have the basic hardware, systems, computers, and know-how required to keep pace with their industry peers and evolve. As a firm believer in providing customers with a full range of IT services and meeting all of their end-to-end needs, Gopi launched Riverstrong.
  4. Since that time, we’ve been busy closing the pervasive IT managed services support gap, and enabling organizations to get to the next level.
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Our Workplace

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At Riverstrong, we understand what it takes to be effective and deliver value to our customers in a remote environment. The ability to work from anywhere speaks to the core of who we are as an organization. By providing our team with flexibility in their work life, we keep them energized and motivated to do their best work.

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Our leadership

Gopi Ramineni
Founder &
Chief Executive Officer
Gopi Ramineni
Founder & Chief Executive Officer
As an avid technology expert with towering dexterity in management and consulting, Gopi has built an exceptional team that takes managed services to new heights.

He has created a supportive company culture that values teamwork, integrity, quality, and service excellence. Gopi inspires our team to exceed clients’ expectations and truly elevate their technology solutions.

He founded our parent company, Gerent, in 2007 with a drive to disrupt various industries through digital innovation. Gopi is also an expert in the Salesforce platform and has contributed to more than 1,000 transformative Salesforce projects over the last two decades. In his downtime, he can be found reading, spending time with his family and kids, kicking back with a classic movie, or trying a new local restaurant.
Will Shu
Chief Information Officer
Will Shu
Chief Information Officer
Will is a 28-year IT industry veteran with a rich technical background in infrastructure engineering.

He was Head of IT for a variety of companies across an array of industries, and offers 11 years of executive IT experience. Will has held a multitude of technical roles throughout his IT tenure, including Senior Systems Engineer and Microsoft Technical Architect for various management service providers.

When he's not working, Will loves to travel, experience new cultures, work on his house, and spend time with his family and two dogs. Some of his favorite hobbies include cars, motorcycles, woodworking, walking in nature, working with machines, and playing video games (CoD!).
Charlene Stefanazzi
Vice President, Marketing
Charlene Stefanazzi
Vice President, Marketing
Charlene has spent over a decade in marketing working in a variety of industries, from fashion to consumer-packaged goods (CPG) to technology.

She appreciates Gerent for its unmatched agility and the freedom it gives her to innovate, push the envelope, and try new things.
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An artist at her core, Charlene is an avid photographer and is also passionate about interior design and decorating. She also loves to travel, and finds it gives her the rest and reset she needs.
Chris Parnell
Sales Director
Chris Parnell
Sales Director
With over two decades of experience leading new client acquisition and customer retention across international markets, Chris is a business leader who excels in solving complex business challenges through the innovative use of technology. He significantly contributed to transformative projects in the Film, Television, and Entertainment industries across Australia and New Zealand, and takes pride in having helped reshape the landscape of those creative sectors. His ability to navigate the ever-evolving technology landscape and align IT solutions with business goals has been a driving force behind his success. Chris thrives on building strong relationships with clients, understanding their unique needs, and delivering tailored solutions that yield measurable results.

In his spare time, Chris enjoys a plethora of hobbies including writing music, troubleshooting, repairing circuit board failures, and spending time hiking with his family and two dogs.
Chad Graham
Director of
Delivery
Chad Graham
Director of Delivery
Chad specializes in delivering ground-breaking, complex global IT projects with a demonstrated record of exceeding profitability goals, turning around under-performing units, and increasing market share and revenues.
 
He has spent the last 25 years in service delivery, where he has led successful operational, process re-engineering, and reorganization initiatives. He builds IT strategies that align with clients’ short- and long-term business goals, increases their profitability, and drive measurable process improvements.

Adept in global, cross-functional team building, Chad architects creative solutions that motivate employees, improve customer satisfaction scores, and produce tangible results.

Outside of the office, Chad enjoys spending time with his family, camping, traveling, and woodworking. His other hobbies include building his own CNC devices, 3D printers, lasers, and plasma cutters!
Deb Stefanoni
Chief People Officer
Deb Stefanoni
Chief People Officer
Deb has spent a total 26 years working in sales and consulting in the Information Technology industry, with 14 of those years focused directly on Salesforce.

As the Chief People Officer at Gerent, Deb loves that she gets to set others up for success on a daily basis.

Fun fact: Deb is ALL about health and wellness, clean eating, and maintaining an active lifestyle.
Deepika Bharathraj
President/
VP, Operations
Deepika Bharathraj
President/VP, Operations
As the VP of Operations for the past four years, Deepika has played a pivotal role in developing our Gerent family. She is well versed in managing the entire HR cycle for all employees, while providing operational support to ensure consistent success.

Deepika oversees the digital transformation of HRIS systems, manages applicant tracking software, and administers employee benefits. In addition, she spearheads many financial aspects of our firm, including payroll, accounts payable, expenses, and records management.

Getting to know employees is one of Deepika’s favorite aspects about her job — she strives to make everyone feel valued and heard. Outside of work, Deepika’s interests include art, interior design, and gardening. She also loves cooking for her family!
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Our values

Authentic Relationships

Authentic Relationships
We happily build genuine relationships with our clients. We enjoy assisting them, and it comes through in the way that we serve them. We know our customers on a first-name basis, communicate clearly and openly, and uphold transparency at all times.

Accountability

Accountability
We take full accountability of all reported incidents and resolve them from start to finish. We’re the only business our clients need to call, so they can avoid contacting multiple vendors and waiting on hold.

Personalized Solutions

Personalized Solutions
We take full accountability of all reported incidents and resolve them from start to finish. We’re the only business our clients need to call, so they can avoid contacting multiple vendors and waiting on hold.

Fruitful Partnerships

Fruitful
Partnerships
We’re fully invested in you. We see ourselves as a part of your team, not just your IT provider. We’re always thinking about how to grow your capabilities and help you thrive — because when you win, so do we.

Diversity &
Inclusivity

Diversity & Inclusivity
We take pride in fostering a respectful and inclusive environment that values diversity and equal opportunity. Our team comes from a broad range of backgrounds, which enables us to consider multiple perspectives and hone our creativity.

Caring for Our People

Caring for Our People
Our people fuel our success, and keeping them happy is woven into the fabric of our being. We sincerely care about our employees, and provide them with extensive support and growth opportunities - so they can bring their best selves to work.

Sustainability

Sustainability
Our dedication to building a greener tomorrow stems from our love for the natural world. We aim to make a lasting, positive impact on our planet by spearheading conservation initiatives we’re passionate about.

Lifelong Learning

Lifelong Learning
We’re lifelong learners in an endless pursuit of new knowledge. We stay ahead of the latest developments to remain on the cutting edge, because that’s where we want you to be, too.

Endless Advancement

Endless
Advancement
Our thirst for big ideas inspires us to explore the latest IT frameworks and consistently elevate our solutions. Implementing innovative changes enables us to gain efficiencies — which we pass on to our customers.

PARTNERSHIPS

We happily donate 1% of our time and profits to conservation efforts

As lovers of the natural world, we are a proud member of
Pledge 1%, along with our parent company, Gerent.

Learn More

We are proud to be a B Corp!

© Riverstrong 2023. All rights reserved.
Riverstrong is part of the Gerent family of companies.
555 SE Martin Luther King Jr Blvd Suite 105
Portland, OR 97214
200 Monmouth St Suite 325, Red Bank,
NJ 07701
555 SE Martin Luther King Jr Blvd Suite 105
Portland, OR 97214
200 Monmouth St Suite 325, Red Bank,
NJ 07701
703.662.0083
Follow us
555 SE Martin Luther King Jr Blvd Suite 105
Portland, OR 97214
200 Monmouth St Suite 325, Red Bank,
NJ 07701
703.662.0083
Follow us
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